FAQ

Is this real silk?

Yes — every saree we sell is silk: Crepe, Kanjivaram, or Tussar Kalamkari. Wherever a saree is 100% pure silk, it carries a physical Silk Mark sticker on the piece itself — that's your confirmation. If a saree doesn't carry the sticker, it isn't Silk Mark certified; check the individual product or ask us if that matters for your purchase.

How do I care for my saree?

Pure silk holds up best with dry cleaning rather than home washing. Store it folded in a cotton or muslin cloth, away from direct sunlight and humidity, and refold along a different crease occasionally to avoid permanent lines.

Do you offer Cash on Delivery?

No — all orders are prepaid online.

Can I cancel or change my order after placing it?

No, orders cannot be cancelled or modified once placed. Please confirm everything before checkout.

What is your return/exchange policy?

We don't accept returns or exchanges for reasons like size, colour, or change of mind. The one exception is damage — email us within 2 days of delivery with photos and we'll arrange a replacement or refund.

How long will my order take to arrive?

Orders are processed within 1 business day. Delivery within India takes 1–4 business days after dispatch.

Do you ship internationally?

Yes. Standard international shipping takes up to 2 weeks; express air delivery takes 2–5 days. Cost and exact timeline depend on your location and speed selected.